The Inside Story on Bill Gates and Microsoft

Barbarians Led by Bill Gates: Microsoft from the Inside

By Jennifer Edstrom and Marlin Eller

Henry Holt (1998)

Book Review

Can be downloaded from from Open Library

Barbarians Led by Bill Gates, co-authored by former Microsoft programmer Marlin Eller, is mainly about Gates’ mercurial and inconsistent management style. While highly unflattering to Gates, Barbarians simultaneously refutes Justice Depart claims that Microsoft deliberately tried to squash competitors by stealing their innovations. The authors make out it was all just a coincidence – that Gates was too disorganized to carry out such a conspiracy. I don’t buy it.

Eller was one of the original programmers at Microsoft in 1982 when the company had only two hundred employers. They had more than 20,000 when he left. The programmer was principally involved in the development of Windows, the graphic interface Microsoft copied from VisiOn and the Apple Macintosh. The launch of Windows ultimately enabled Microsoft to monopolize the software market (competitors’ software wouldn’t run on Windows).

As Ellers describes it, the birth of Windows was a long painful saga, plagued by Gates’ mismanagement and numerous blind alleys costing the company hundreds of million. Microsoft had no systematic quality control over Windows. They seem to have mainly relied on customers to inform them of bugs and security flaws post release.

Eller repeatedly depicts Gates ordering his programmers to reverse engineer software created by other companies. Thus I find it hard to believe it was pure coincidence that Microsoft put Netscape out of business by creating Internet Explorer (which they copied from Netscape) – especially when Internet Explorer team left a giant “E” on Netscape’s front lawn the night before they launched Internet Explorer 4.0. Attached was a card that read

“Good people should feel so BAD! Best wishes – the Internet Explorer team.”

The book also details Microsoft’s longstanding legal problems, including numbers copyright infringement lawsuits and a longstanding battle with the Department of Justice over unfair competition and violation of anti-monopoly laws.***

The reader comes away with the sense that Microsoft’s only unique innovation was MS-DOS* and the BASIC programming language Gates created enabling computers to talk to one another. I’m inclined to agree with Justice Department claims that he used his wealth and monopoly power to pressure manufacturers to load Windows onto new computers. This, in turn, squeezed out competitors who designed software for other operating systems.

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*Shortly before their 1999 acquisition by AOL in 1999, Netscape created the nonprofit Mozilla Foundation. The foundation, in turn, rewrote the source code for Netscape Navigator. The latter would be used to power Mozilla’s open source Firefox browser. Gates stepped down as Microsoft CEO in 2000 and as chairman of the board in 2014.

**DOS (short for disk operating system) is an acronym for several computer operating systems that are operated by using the command line. MS-DOS dominated the IBM PC compatible market between 1981 and 1995, or until about 2000 including the partially MS-DOS-based Microsoft Windows.

***Microsoft’s battle with the Department of Justice is ongoing.

Open Source: Reclaiming the Commons

The Wikipedia Revolution

By Andrew Lih

(Aurun Press Ltd 2009)

Lih’s Wilkipedia Revolution stands as a testament to the unsung heroes of the Open Source (OS) movement. From the outset, there has been a split between entrepreneurs like Bill Gates and Steve Jobs, who have viewed the Internet as an opportunity to become enormously rich, and true visionaries like Jimmy Wales, who see it as a medium of social change with the potential to improve the lives of billions of people.

In Lih’s view, Wikipedia would never have been possible without the freely shared knowledge and software of the Open Source movement. He makes this clear by skillfully interweaving the personal biography of Jimmy Wales with the history of the Internet, the World Wide Web and the OS movement itself.

Hacker Ethics and the Open Source Movement

Wales, who has a master’s degree in finance, had a first career selling derivatives for Chicago Options Associates. In 1996, he used his programming and hacking skills to start a dot com in with Tim Shell, who he met through an on-line philosophy mailing list. At the time, Wales was a big fan of Ayn Rand’s objectivist philosophy, i.e. the belief in obtaining objective knowledge form measurement. This would ultimately inspire his faith in using measurement by the masses to create an on-line reference work.

Wales and Shell called their dot com Bitter Old Men in Suits (BOMIS). Their first project was a Yahoo-style directory for the city of Chicago. This was around the time (1996) that two Sun Microsystems engineers started DMOZ (directorymozilla.org), the first Internet-wide search engine. They did so with the explicit intent of employing volunteer labor and freely distributing it to the public, under the principle of “Copyleft” or General Public License that underpinned the free software movement. Later renamed the Open Source movement, this was started in 1985 by MIT hacker Richard Stallman, helped by an extensive on-line network of hackers.

The hacker community has a very strong ethic that it’s okay to hack into computers and steal software code provided you use it to improve and share the software. Refusing to share what you have stolen and improved on for personal profit (like Bill Gates) is considered totally unethical. Making your software code public, instead of keeping it secret, allows thousands of programmers to improve on it. This why free downloadable Open Source programs always have fewer operating and security glitches than Microsoft and other proprietary software.

Netscape, Linux and Wikiwiki Web

DMOZ subsequently morphed into Netscape, which dropped out of public view after Microsoft pirated and monopolized the concept, by loading their own Microsoft Explorer on every new computer. Netscape would ultimately be reborn as Mozilla Firefox, a free Open Source browser many users prefer for its greater safety and reliability. Because the code that runs it is freely and publicly available, it undergoes continuous quality improvement by the thousands of programmers who use it.

Other significant innovations that made Wikipedia possible were the creation of the World Wide Web in 1992 by Tim Berners-Lee and the creation of Wikiwiki Web by Ward Cunningham in 1994. Prior to 1992, there were a half dozen different protocols (including Gopher and WAIS) that had to be laboriously typed in to access documents posted on the Internet. Berners-Lee created a Uniform Resource Locator (URL), using a Hypertext Transfer Protocol (http) for finding on-line documents. Cunningham’s Wiki software enabled any user anywhere to edit any website without having specialized software or knowledge of programming or html (the language used to construct a web page).

The Birth of Wikipedia

In 2000, Y2K enthusiast Larry Sanger joined BOMIS, bringing a large number of followers from his on-line Y2K digest. The Y2K movement was an informal network of programmers and community activists formed to rectify the widespread use, in early computers, of two digit dates. There was legitimate concern that computers built before 1990 would be unable to distinguish whether “00″ represented the year 1900 or the year 2000 – and crash. Disaster was averted, thanks to the frantic rewriting (in 1998 and 1999) of millions of lines of code in government and corporate computers.

After Sanger joined BOMIS, one of their first projects was an on-line encyclopedia-style “blog” called Nupedia. Wales, Shell and Sanger drew in friends and on-line acquaintances to help with drafting and editing articles.

Wiki Protocol

The initial process of editing successive on-line drafts was extremely slow and cumbersome. BOMIS’s discovery of Cunningham’s Wiki protocol changed all this, enabling first hundreds, then thousands and eventually hundreds of thousands of computer users anywhere to post and edit articles Wales, Shell and Sanger registered Wikipedia Foundation as a non-profit organization in January 2001 The only rules were that Wikipedia had to be freely accessible to the public, have a Neutral Point of View (NPOV), and only describe existing research (original research is forbidden).

In the beginning detractors predicted that allowing thousands of strangers to post and edit articles would lead to total anarchy. According to Lih, order is maintained by hundreds of volunteer administrators and System Operators who are passionate about the concept of maintaining Wikipedia as a free and open encyclopedia.

Other critics periodically express concern about the CIA and various public officials rewriting Wikipedia entries to coincide with their political interests.

Open Source and Sustainability

As strange as it may sound, switching to Open Source operating systems and software can save a lot more carbon emissions than changing your lightbulbs.

I myself have switched to Firefox (instead of Microsoft Explorer) and Open Office (instead of Microscoft Word) and plan to download Linux soon to replace Windows. As a community organizer for 30+ years, Microsoft has been the bane of my existence. Most of the activists I work with use MS Word (and before that MS Works) to create documents. Predictably Microsoft has come out with a new version of Word that is unreadable by older versions. Clearly this is a calculated maneuver to force customers to continually purchase new upgrades.

Opening Pesky Docx Files

This time, however, I followed the advice of a fellow Green Party member and downloaded Open Office, provided free by Sun Microsystems Open Source software. Thanks to the Open Source movement, every time Microsoft comes out with a new word processing program, Open Office offers upgrades to translate the new program to either Open Office or an older version of Word. Not only does it open those pesky docx files, but it creates spreadsheets and slideshows and allows you to save graphics as either PDF or JPG files. It probably does lots of other things I haven’t discovered yet.

The other great thing about Open Office is that, like other Open Source software, it runs faster than Microsoft programs, crashes less and is less much likely to have security problems. This is because Sun Microsystems makes Open Office code freely available for other programmers to improve and build on. Computers aren’t like soup. By involving more people in creating code, you make it far more likely someone will find all the bugs and security problems.

Download Open Office Free at https://www.openoffice.org/

New Zealand residents have their own Open Office site: http://www.openoffice.org.nz/

How Open Source Reduces Carbon Emissions

So, people ask me, how does this reduce carbon emissions? There are obviously small energy savings (related to DVD production, packaging, transportation, etc) when an individual downloads software instead of buying it off the shelf. However the big emissions savings occur when large companies that maintain vast amounts of data switch to Open Source. Recently the Bank of New Zealand vastly reduced their energy costs and carbon emissions by converting their front end systems to Open Source.

They save money and energy by  speeding up and simplifying their data processes with a single (Red Hat Linux) program, instead of relying on three or four programs for different functions.

Companies Going Open Source

In response to the global recession, the immense cost savings is leading many government agencies and Fortune 500 companies to switch to Open Source for part or all of their data processing. The best known are BART (Bay Area Transit System), Burlington Coats, CISCO, Conoco, the Mobil Travel Guide (Exxon’s consumer website), Royal Dutch Shell, Panasonic, Hilfiger, Toyota Motor Sales USA, US Army, US federal courts, the Pentagon, the Department of Homeland Security and the US Post Office.

Countries Going Open Source

Third world countries are also benefiting from Open Source cost savings. Brazil was the  first to mandate Open Soft systems for all their government offices.  In 2013, 16 third world countries (Nigeria, Uganda, Tanzania, India, Kenya, Guatemala, Botswana, Rwanda, Togo, Lesotho, Mali, Ghana, Namibia and Chad) saved over $100 million dollars by installing Open Soft software to track their health care workforce.

Open Source Design: Reclaiming the Commons

Engineers, architects and climate change activists in the Open Sustainability movement are expanding Open Source Design beyond its computer applications to ensure the rapid spread of ideas and technologies that reduce energy use and carbon emissions.

Examples include

1. Open Source green architecture and renewable energy technologies
2. The Creative Commons – a nonprofit California organization devoted to expanding the range of inventions and creative works available for others to share and build on.
3. Singularity University – “a grand scheme to assemble, educate and inspire a cadre of leaders who strive to understand and facilitate the development of exponentially advancing technologies to address Humanity’s Grand Challenges.”
4. Public Library of Science – a nonprofit open access scientific publishing project aimed at creating a library of open access journals, with the eventual goal of making all scientific medical research freely available to the public.
5. Wikipedia – a free open source encyclopedia (which I discuss in my next post).

photo credit: guccio@文房具社 via photopin cc